Aram Narpavi Herbals

Cancellation Policy

At Aram Narpavi Herbals, we understand that plans can change. This Cancellation Policy explains when an order can be cancelled and what happens after a cancellation request is submitted.

1. Order Cancellation

Customers may request cancellation of an order before the order has been dispatched.

To request a cancellation, contact Aram Narpavi Herbals as soon as possible using the official contact details available on our website.

Please include your order number, name, registered email address, and phone number when contacting us.

Cancellation requests received after an order has already been dispatched may not be eligible for cancellation. In such cases, the customer may need to follow the applicable return/refund process.

2. Cancellation Before Dispatch

If the cancellation request is received and accepted before dispatch, the order will be cancelled and the applicable refund will be initiated to the original payment method.

The time taken for the refund to appear in the customer's account may depend on the payment provider, bank, or card/UPI service.

3. Cancellation After Dispatch

Once an order has been dispatched, cancellation may no longer be possible.

If the product is eligible for return under our Refund Policy, the customer may request a return after delivery in accordance with the applicable conditions.

4. Orders Already Delivered

Orders that have already been delivered cannot be treated as cancellation requests.

Any eligible return or refund request must follow the conditions described in our Refund Policy.

5. Cancellation by Aram Narpavi Herbals

We reserve the right to cancel an order in circumstances including:

  • Product availability issues
  • Incorrect or incomplete customer information
  • Suspected fraudulent or unauthorized transactions
  • Pricing or listing errors
  • Delivery limitations
  • Technical or operational issues
  • Circumstances beyond our reasonable control

6. Refund After Cancellation

Approved cancellations will be processed for refund through the original payment method, subject to applicable payment-provider processing timelines.

We are not responsible for delays caused by banks, payment gateways, or other third-party financial institutions.

7. Contact Us

For cancellation requests, contact Aram Narpavi Herbals using the official contact information displayed on the website.

Please mention your order number so that we can locate your order quickly.