Delivery Policy

Orders are processed after successful order confirmation and payment authorization.

Processing time may vary depending on order volume, product availability, verification requirements, weekends, public holidays, and other operational circumstances.

Customers are responsible for providing a complete and accurate delivery address.

Please carefully check:

• Full name
• House/flat number
• Building or street
• Locality
• City
• State
• Postal/PIN code
• Contact phone number

Estimated delivery timelines may vary depending on the customer's location, courier availability, weather conditions, public holidays, and other circumstances.

Any delivery estimate displayed during checkout should be treated as an estimate rather than an absolute guarantee.

Applicable shipping charges, if any, will be displayed during the ordering or checkout process before the customer completes the purchase.

Shipping charges may vary based on destination, order value, package size, or applicable promotional offers.

The delivery partner may make one or more delivery attempts using the contact information provided with the order.

Customers should ensure that someone is available to receive the package where required.

If a package cannot be delivered because the recipient is unavailable, the address is incorrect, or the courier cannot contact the recipient, additional delivery attempts or return-to-sender procedures may apply.

Delivery may occasionally be delayed due to:

• Weather conditions
• Public holidays
• Courier disruptions
• Transportation delays
• Incorrect address information
• High order volumes
• Natural disasters
• Government restrictions
• Other circumstances outside our reasonable control

If a package appears visibly damaged at the time of delivery, customers should document the condition of the package and contact Aram Narpavi Herbals as soon as possible.

Where possible, retain the original packaging and product until the issue has been reviewed.

Delivery may be confirmed by the courier through its tracking or delivery system.

Once the package is marked as delivered, customers should contact us promptly if they believe the package was not received.

For delivery-related questions, use the official contact information displayed on the Aram Narpavi Herbals website.