Privacy Policy

Depending on how you use our website, we may collect information such as:

Payment information may be processed through third-party payment providers. We do not intentionally store complete payment card credentials on our own systems where the payment provider handles that information.

• Name
• Email address
• Phone number
• Delivery address
• Billing or transaction information
• Order details
• Customer account information
• Customer service communications
• Information voluntarily submitted through forms
• Information required to process orders
• Technical information required for website operation

We may use information to:

• Create and manage customer accounts
• Process orders
• Process payments through authorized payment providers
• Deliver products
• Send order confirmations and updates
• Provide customer support
• Respond to enquiries
• Manage returns, cancellations, and refunds
• Improve our website and services
• Maintain website security
• Detect and prevent fraud or unauthorized activity
• Meet applicable legal and regulatory requirements

If you create an account, information such as your name, email address, phone number, and saved delivery details may be associated with your account.

You are responsible for maintaining the confidentiality of your login credentials and should notify us if you believe your account has been accessed without authorization.

Our website may use cookies, local storage, session technologies, or similar mechanisms to support functionality, remember preferences, maintain sessions, and improve website performance.

Third-party services used by the website may also use technologies necessary for their services.

You may be able to control certain cookies through your browser settings. Disabling certain technologies may affect some website functionality.

We may share relevant information with trusted service providers when necessary to operate the website and fulfill orders.

These may include:

• Payment service providers
• Delivery and courier partners
• Website or hosting providers
• Email and communication service providers
• Technology and security providers
• Professional or legal advisers where necessary
• Government authorities where required by applicable law

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, accounting, dispute resolution, security, and legal or regulatory requirements.

The exact retention period may vary depending on the type of information and the reason it was collected.

Our website may use third-party services such as:

Those services may process information according to their own privacy policies and terms.

• Payment providers
• Authentication services
• Analytics tools
• Hosting services
• Email services
• Communication providers
• Delivery services

Our website is not intentionally designed to collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation.

If you have questions about your personal information, want to request correction of inaccurate information, or have another privacy-related concern, contact Aram Narpavi Herbals using the official contact information displayed on the website.

We will review requests in accordance with applicable law and our ability to verify the relevant account or request.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated version will be published on this page with a revised "Last updated" date.